Legal
Last updated: January 2, 2026
Welcome to InnKraft. These Terms of Service ("Terms") govern your access to and use of our website, platform, and services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.
By creating an account, accessing our website, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. These Terms constitute a legally binding agreement between you and InnKraft.
You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our Services. By using our Services, you represent and warrant that you meet these eligibility requirements.
If you are using our Services on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
To access certain features of our Services, you may need to create an account. When registering, you agree to:
You are solely responsible for maintaining the security of your account credentials. InnKraft will not be liable for any loss or damage arising from your failure to protect your account information.
You may use our Services only for lawful purposes and in accordance with these Terms. Our Services are designed to help hotels and hospitality businesses automate operations, enhance guest experiences, and improve revenue through AI-powered solutions.
You agree not to engage in any of the following prohibited activities:
All content, features, functionality, software, and technology included in our Services are owned by InnKraft or our licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of our Services without our explicit written permission. You also may not reverse engineer or attempt to extract source code unless permitted by applicable law.
You retain ownership of any content, data, or information you submit or upload to our Services ("User Content"). By submitting User Content, you grant InnKraft a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display your User Content solely for the purpose of providing and improving our Services.
You represent and warrant that you own or have the necessary rights to submit User Content and that it does not violate any third-party rights or applicable laws.
Certain features of our Services may require payment of fees. By subscribing to a paid plan, you agree to:
Subscription fees are billed in advance on a recurring basis (monthly or annually). You can cancel your subscription at any time, but refunds are not provided for partial subscription periods unless required by law.
We reserve the right to modify our pricing with reasonable notice. Price changes will not affect your current subscription period but will apply upon renewal.
We reserve the right to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We may also impose limits on certain features or restrict access to parts or all of the Services without liability.
While we strive to ensure high availability, we do not guarantee that our Services will be uninterrupted, error-free, or completely secure. We are not responsible for any downtime, data loss, or service interruptions.
Our Services may integrate with or contain links to third-party websites, applications, or services. We do not control, endorse, or assume responsibility for any third-party content or services. Your use of third-party services is governed by their respective terms and privacy policies.
We are committed to protecting your privacy and handling your data responsibly. Our collection, use, and disclosure of personal information are governed by our Privacy Policy, which is incorporated into these Terms by reference.
By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.
OUR SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:
No advice or information obtained from InnKraft or through the Services will create any warranty not expressly stated in these Terms.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL INNKRAFT, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR $100, WHICHEVER IS GREATER.
You agree to indemnify, defend, and hold harmless InnKraft and its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or related to:
We may terminate or suspend your access to our Services immediately, without prior notice or liability, for any reason, including but not limited to:
Upon termination, your right to use the Services will cease immediately. All provisions of these Terms that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, indemnification, and limitations of liability.
You may terminate your account at any time by contacting us or using the account deletion features available in your account settings.
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which InnKraft is incorporated, without regard to its conflict of law provisions.
Any dispute arising out of or relating to these Terms or the Services shall be resolved through binding arbitration in accordance with the rules of a recognized arbitration organization, rather than in court, except that you may assert claims in small claims court if your claims qualify.
These Terms, together with our Privacy Policy, constitute the entire agreement between you and InnKraft regarding the use of our Services and supersede all prior agreements and understandings.
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.
You may not assign or transfer these Terms or your rights and obligations under these Terms without our prior written consent. We may freely assign these Terms without restriction.
InnKraft shall not be liable for any failure or delay in performance due to causes beyond our reasonable control, including but not limited to acts of God, war, terrorism, labor disputes, natural disasters, or internet service provider failures.
We reserve the right to modify these Terms at any time. When we make changes, we will post the updated Terms on our website and update the "Last updated" date. Material changes will be notified to you via email or through a prominent notice on our Services.
Your continued use of the Services after the effective date of the revised Terms constitutes acceptance of the changes. If you do not agree to the modified Terms, you must stop using our Services.
If you have any questions, concerns, or feedback regarding these Terms of Service, please contact us:
By using InnKraft's Services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.