Elevate Customer Experience withNext-Gen AI Sales & Concierge Agents.

Innkraft’s AI engages guests throughout their stay, boosting direct bookings, smart upsells and 5-star feedback effortlessly.

Redefine hospitality. Powered by Innkraft AI.

Innkraft Features

AI-powered Sales & Concierge Agents that automate communication, boost direct revenue and elevate guest experience all from WhatsApp & Instagram.

Sales & Concierge

AI Agents for Bookings, Service Requests & Guest Communication

Your 24×7 AI Sales & Concierge team that handles enquiries, checks availability, sends payment links, confirms bookings, manages service requests and coordinates with hotel departments, all via WhatsApp.

Guest

Do you have sea view rooms available?

Innkraft AI

Yes! Sea-view rooms are available. Would you like to reserve now?

Revenue

Drive More Direct Bookings

Reduce OTA dependency by converting WhatsApp & Instagram enquiries into direct bookings through instant AI replies, automated follow-ups and payment links.

Direct Booking Uplift+35%
Avg. Response Time< 2 minutes
Instagram

Automate Instagram Conversations

Convert DMs into bookings with AI replies trained on your hotel data. Perfect for resorts and boutique stays that receive high social media traffic.

Auto-replies • FAQs • Bookings • Lead Capture
Concierge

AI Concierge for In-Stay Guest Requests

Guests can request towels, room cleaning, laundry, extra keys, buggy drop and in-room dining, AI instantly routes tasks to Housekeeping, F&B or Front Desk.

98%
Faster Responses
500+
Monthly Requests
AI Engine

Learns Your Hotel, Responds Like a Human

AI trained on your FAQs, services, policies, menus and past conversations. Delivers accurate, context-aware replies in multiple languages.

Adaptive Learning Engine
Automation

Automate Internal Workflows Across Departments

AI forwards tasks to the right department, tracks completion and updates guests. Reduce manual coordination between Front Desk, Housekeeping, F&B and Ops teams.

Guests
Revenue
Analytics
Upsells

Sell Experiences & Upgrades Through WhatsApp

Promote spa treatments, transfers, dining, tours and room upgrades, AI drives upsell conversions with personalised recommendations.

One-tap Upsells
Secure Payment Links

Unified AI Platform for Hotels

Manage Sales Concierge and Guest Engagement from one intelligent platform built for the modern hotel.

Unified Guest Experience

Every guest conversation in one place

Manage enquiries bookings and service requests from WhatsApp Instagram and your website in one smooth flow.

Innkraft brings all guest messages into a single continuous timeline so your staff never loses context. Whether a guest asks about room availability requests towels or shares feedback the conversation stays unified. This creates a smooth experience for your guests and reduces manual coordination for your team.

• One inbox for WhatsApp Instagram and website chat • Easy handover between AI and staff • Clear visibility for Sales Front Desk and Housekeeping

Frequently Asked Questions

Everything you need to know about Innkraft’s hotel automation platform

Innkraft is an AI platform for hotels that automates Sales Concierge and Guest Experience. It manages enquiries bookings and in stay conversations on WhatsApp and Instagram so staff respond faster and deliver better service.
You do not need technical knowledge. You can set up AI agents manage conversations and automate workflows using a simple dashboard without writing code.
Yes all data is protected with encrypted storage GDPR compliant handling and strict access policies so your guest information remains private and safe.
Yes the AI automatically detects the guest language and replies in the same language. It supports more than twenty five global languages for international travellers.
Yes you can customise tone phrasing and message flow so the AI follows your hotel brand voice and communication style.
You get a complete analytics dashboard that tracks enquiries bookings upsells response time and guest satisfaction in one place.

Ready to Get Started

Book a personalised demo and experience how Innkraft helps you increase direct bookings improve guest satisfaction and simplify operations with AI driven automation.